Service

In order to prepare an offer for you, we need your full name as stated in your travel document, your email address and your telephone number. Additional information such as the date of travel, destination and special requests helps us to customise the offer. When you make a booking, we also need your date of birth, your address and the names of all fellow travellers.

Yes, personal consultation is our top priority. We offer this by telephone, online or, in special cases, in person in Berlin.

We will send you a written confirmation and the deposit invoice by email within a few days. Please check all the relevant data for accuracy upon receipt.

You will receive the tickets electronically or by post. In special cases, we can also organise for them to be deposited at the box office.

Yes, of course. All the trips mentioned on the website are for inspiration and will be individually and exclusively adapted to your wishes by mutual agreement. Flexibility is our top priority.

You can pay by bank transfer to the specified bank account, by credit card, SEPA direct debit or instant bank transfer.

The deposit, usually 20 per cent of the cost of the holiday, is due within 10 days of booking. The balance must be paid no later than 28 days before departure. You will find the exact details of the payment deadlines for your deposit and balance payment on your invoice.

Unless otherwise stated, you will receive your travel documents and additional information about 10 days before departure.

Music Travel Hideaways offers individual and unique music trips where the music experience is an essential part. Therefore, in addition to travel and accommodation, our offers also include tickets for special concerts.

Yes, we offer music trips for all genres and every musical taste. We look forward to your individual request.

Yes, of course. We are happy to advise you on group travel. Please contact us in writing using the contact form on our website or by phone at +49 30 21964804.

Sign up for our regular newsletter and visit our website for special offers and new music tour impressions.

The travel security note protects you in the event that the tour operator becomes insolvent. It ensures that any money you have already paid will be refunded.

No insurance is included in the price of the tour. We recommend taking out travel cancellation insurance and other travel insurance as needed. For trips abroad, travel health insurance is highly recommended, which you can also arrange directly with us.

Since Music Travel Hideaways offers individual music trips, there is no minimum number of participants.

You can find out which documents you need for your destination country on the website of the Federal Foreign Office at auswaertiges-amt.de. We are also happy to advise you personally.

You can find more information about your destination on the website of the Federal Foreign Office at

https://www.auswaertiges-amt.de/de/ReiseUndSicherheit/reise-und-sicherheitshinweise